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commercial pump initial start/stop/start/stop

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Jim Dunbar

Firmware 17.4, is it normal for the vacuum pump tp start/stop a couple dozen times during the initial pull down of the chamber? Ballast valve open for the duration.

Used candy 'recipe' to try skittles and gummie life savers. Peculiar that the gummie life savers are crisp/crunchy but reconstitute to their original tecture with the addition of saliva, but the skittles stay crunchy all the way through. Need more time on the gummy lifesavers?

This morning ranier cherries, pitted all, cut all in half except one tray to determine if pitting is enough to pull the water out. Stabbed the blueberries with a paring knif to see if that's enough to successfully freeze dry.

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Brent Marriott
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Hey Jim, sorry I didn't get to this one sooner. I just saw it. We had changed the code to fix that issue with the candy recipe. Could you email support@bluealpinefreezedryers.com and we can get this to the right person.

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Jim Dunbar
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As requested, email has been sent.

From: Brent Marriott <catchall@bluealpinefreezedryers.com>
Sent: Monday, July 14, 2025 13:00
To: Jim Dunbar <jimdunbar@hotmail.com>
Subject: Re: commercial pump initial start/stop/start/stop
 
Hey Jim, sorry I didn't get to this one sooner. I just saw it. We had changed the code to fix that issue with the candy recipe. Could you email support@bluealpinefreezedryers.com and [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​

Hey Jim, sorry I didn't get to this one sooner. I just saw it. We had changed the code to fix that issue with the candy recipe. Could you email support@bluealpinefreezedryers.com and we can get this to the right person.

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Brent Marriott

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